We collect certain information about visitors to our website in order to provide requested services to them.
We also collect information to better understand how visitors use the website in order to enhance the visitor experience.
What data we collect
We only ever collect personal data that we require, which includes the following:
• IP Address / Website usage data
• Session Cookies
• Feature Cookies
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for no longer than is necessary for the relevant activity.
Your personal data is protected by legal rights, which include your rights to object to our processing of your personal data; request that your personal data is erased or corrected; request access to your personal data.
How we use your data
We will only use your personal data for lawful purposes, as defined by the Data Protection Act 1998; the General Data Protection Regulation 2016 (from 25th May 2018); and the Privacy of Electronic Communications Regulation (2016).
Depending on your interaction with BrightWord Communications, we will use your personal information in the following ways:
• To contact you in response to a specific enquiry
• To send you informational and promotional communications which you have requested. This might include information about events, general news and anything else that we feel might be relevant to you.
If you have purchased a service from us or have subscribed to our email list then we may use the contact information you provided to contact you about the service or other related services. You can at any time unsubscribe from these marketing emails by clicking on the ‘unsubscribe’ link in one of the emails or by contacting us via firstname.lastname@example.org
Who has access to your information
We may share your personal information with our third-party service providers to complete tasks and provide services to you on our behalf, including web developers. We only do this where we are confident that the third party will treat your data securely, in accordance with our terms and in line with the requirements set out in the General Data Protection Regulation. We will not release your information to other third parties unless there is a legal obligation to do so.
Links to other websites
How we protect your information
We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the General Data Protection Regulation.
Cookies and how we use them
You can choose to delete cookies at any time; however, you may lose any information that enables you to access the website more quickly and efficiently including, but not limited to, personalisation settings.